Privacy policy.

Who we are.

info@emisha.africa

What this policy covers.

Emisha Sourcing Services (Pty) Ltd operates emisha.africa and the Emisha platform. This policy explains what personal information we collect, why we collect it, and how we handle it.

We collect what we need, protect it carefully, and do not sell it to anyone.

What information we collect.

Information you give us directly.

When you book a demo, fill in a contact form, or create an account, we collect the information you provide; typically your name, email address, job title, and company name.

Information collected automatically.

When you visit emisha.africa, we collect standard technical data: your IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and analytics tools. See our Cookie Policy for details.

Information from platform use.

If you use the Emisha platform, we collect data about how you use those products, actions taken, files processed, and workflow activity, to operate the service and improve it.

Why we collect it.

We use your information to:

• Operate and improve the Emisha platform and website
• Respond to demo requests and enquiries
• Send service-related communications (account updates, security notices)
• Analyse how the site and platform are used, in aggregate
• Meet our legal obligations

We do not use your information for third-party advertising. We do not sell your data.

Legal basis for processing.

We process your personal information on the following grounds under the Protection of Personal Information Act, 4 of 2013 (POPIA):

• Contract: to provide the services you have requested
• Legitimate interest: to operate and improve our platform and website
• Legal obligation: where the law requires it
• Consent: for marketing communications, where you have opted in

Who we share it with.

We share personal information only where necessary:

• Service providers who help us operate the platform (hosting, analytics, email delivery). These providers process data on our behalf and are bound by confidentiality obligations.
• Legal authorities where required by law.

We do not share your personal information with third parties for their own marketing purposes.

How long we keep it.

We keep personal information for as long as your account is active or as long as needed to provide the service. When information is no longer needed, we delete or anonymise it securely.

Your rights.

Under POPIA, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and contractual limitations)
• Object to processing in certain circumstances
• Lodge a complaint with the Information Regulator (South Africa)

We will respond within 30 days.

Security.

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, or misuse. No system is completely secure, but we work to keep yours safe.

Changes to this policy.

If we make material changes to this policy, we will notify registered users by email and update the date at the top of this page.

Contact.

info@emisha.africa